Skip to main content

Friendly Reminder

If you don't want to miss out on fabulous hair during the holiday season, now is the time to book your holiday hair appointment.  It is true, busy hairstylists book up fast and smart clients book ahead.

It is seven weeks until Thanksgiving and thirteen weeks until Christmas and of course the time will fly by!

When I was a salon owner I would coach my staff to remind their clients to prebook each time they left the salon.  It was part of what I called the WOW client experience.  I was a salon owner for sixteen years and I attended tons of classes in both salon management and hairstyling.  My salon survived two economic downturns and I sold it in the most recent recession.  I brought all the knowledge I required to my staff.  My salon meetings were a mix of business skills and salon trends. As the years went by and my staff were younger and younger, I saw more and more eye rolling and more and more success.

I credit Bryan Durocher of  Durocher Enterprises, and Deb Hunt of YBN. Without them I would not have had the muscle to fend off the whinning and complaining of my staff on the grueling days, or a place to go when all our hard work paid off and we were widely successful. I of course credited my staff and then went to my coach to gloat.  It's lonely at the top.

Yep, a coach, consultant is a good thing.  It's been over a year since I sold Topps Salon Day Spa and now that I am nicely settled in my new spot at Right Angle Salon I am gearing up to launch a consulting practice.  It's in the formative stage.  My vision is to consult with small business owner's like me who have put their heart and soul into their business and need outside eyes to help them see what they are doing well and where "there is opportunity for growth."  Mmmm, maybe there is something to this blogging business.  This once a week discipline of getting your thoughts on paper. Just like the weekly staff meetings a chance to see what's working well and what needs your attention next.

In the meantime, like you, I must book my holiday appointments.

Comments

Popular posts from this blog

What a Wonderful Decade

 HairQueen News It is with joy and a little sorrow that I after a fantastic ten year run I am announcing the closing of Swans Studios. Thank You Swans Studios My lease is up, I’m retired from my full-time career and now it’s time to close my brick-and-mortar business doors. The good news is that 936B Clay Street will reopen under new ownership by Diane Zelaya, my long-time associate and friend.  Congratulations Diane Join me in wishing Diane well in her new business endeavor and me well in this phase of my retirement plan. Don't worry I will continue to do my one-day-a-week V.I.P. Client Day at Diane’s Studios, Bay Vibrant. You can't get rid of me and Never My contact information remains the same. If you would like to rotate into my one-day-a-week schedule call 510-545-2955 or email, suzanne@suzannevanhouten.com or click here to book online.  Happy End of Summer!

Bad Hair Days Happen In Between The Good Hair Days

 Hairqueen News My transition into retirement continues, it’s a bit like growing out your hair or your hair color.  It’s exciting at first to try something new, but then the reality sets in, your bangs are in your eyes, your grey is showing.  Will you like the new look, will you feel like yourself, will you regret it and go back? The only way to find out is to try. I find in my retired life, like growing out hair there are some bad hair days.  On those days, I miss my color bowls and foils, the sounds and the smells of the salon. And all of you. Yet, I’m grateful that my one-day-a-week schedule continues to be a win, win. I get to see some of you and I get my salon fix.  Just last week I cut a super cute pixie from a bob, (that’s short hair from mid-length hair for those of you not in the know :). This month I've had the chance to review and reduce my inventory. I have some items on sale at 25% off. Come by and shop or contact me for more information. ...

Endings and Beginnings

HairQueen News: I celebrated a big milestone, forty years of being a hairstylist and 25 years as a business owner. I was planning to completely retire but then I decided to keep the “tip of my scissors” in for a while longer. This decision means I am free to step into a new phase of life as I gradually let go of my wonderful salon career. We had a party — it was fantastic! I loved every minute. My heart overflowed as my clients, colleagues, and family helped me mark this major career milestone.                                                                                                                                              ...