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Showing posts from October, 2012

Don't Be Scared!!!

Fall is in the air and so are fall colors, so if you are worried about changing up your color for the new season don't be, even a tiny change in a haircut or color can be really scary for long-time clients.

Recently, several  of my long-time clients have opted for a bit more of a change.  For one of them, we made a change to her haircut.  I showed her a picture and too my surprise she went for it.  Yeah!  It was so rewarding for me to "modernize" her style, less layers, heavier side swept fringe and she let me cut four to five inches off the length. ( I heard it makes her look younger!)

Another long-time client, even longer than the first one came in for highlights to blend and disguise her grey.  A natural blond, it was time to refresh and add some depth to her overall hair color. During the consultation she asked, "Could I have some red highlights too?"  Something must be in the air!  Of course, I said "Yes!"  Ta da!  Her color looks great, fresh, sh…

Mentor

In 2006 I wrote this article when I began consulting with Durocher Enterprises, who had recently started working with the medical spa field. Bryan Durocher asked me to write this article for his monthly newsletter, and when I recently found it in some files I thought it would be great to post on my blog. 

Today, I am an Independent Business Consultant and this article reminds me of the importance of having personal and professional cheerleaders as we navigate our busy, busy lives.









Mentor - a wise and trusted counselor or teacher.
One who advises another, especially officially or professionally?
To give recommendations to (someone) about a decision or course of action.
Men-tee one who is mentored.
"It takes a village to raise a child," this popular phrase reminds us that we are all part of a larger community.
The salon and spa industry is a worldwide community full of dedicated professionals who nurture people from all walks of life.  Whether you are a cosmetologist or a medical spa…

Friendly Reminder

If you don't want to miss out on fabulous hair during the holiday season, now is the time to book your holiday hair appointment.  It is true, busy hairstylists book up fast and smart clients book ahead.

It is seven weeks until Thanksgiving and thirteen weeks until Christmas and of course the time will fly by!

When I was a salon owner I would coach my staff to remind their clients to prebook each time they left the salon.  It was part of what I called the WOW client experience.  I was a salon owner for sixteen years and I attended tons of classes in both salon management and hairstyling.  My salon survived two economic downturns and I sold it in the most recent recession.  I brought all the knowledge I required to my staff.  My salon meetings were a mix of business skills and salon trends. As the years went by and my staff were younger and younger, I saw more and more eye rolling and more and more success.

I credit Bryan Durocher of  Durocher Enterprises, and Deb Hunt of YBN. Witho…